The Mpesa service, which has greatly facilitated the receipt of PayPal funds, has been experiencing an outage for the past three days. Additionally, there have been reports of Mpesa not working properly with World Remit transactions. This raises the question: Could Mpesa be facing technical difficulties or is a major update on the horizon?
One noticeable change is the Safaricom x PayPal sign, which now only displays the PayPal logo on the site. This suggests a possible fallout between the two services.
Numerous tweets have surfaced, expressing the frustration of influencers and individuals who heavily rely on the Mpesa service. Some influencers have even encountered difficulties paying their rent despite having sufficient funds in their PayPal accounts.
Below are a few examples of these tweets:
What’s happening with @PayPal withdrawals via @SafaricomPLC Mpesa?? Why does @Safaricom_Care partner with a provider who accepts money in but can’t allow withdrawals? Been trying the whole day to do PayPal-Mpesa!
— Dan Ojowa for President (@DanOjowa) June 12, 2023
@AskPayPal paypal withdrawing services to mpesa are not working in kenya for the past 48 hrs. The issue is on the paypal side since the error no longer include mpesa pic.twitter.com/MWryRMyp8j
— The_real_$imba (@IPapilona) June 12, 2023
Hey @Safaricom_Care your PayPal to Mpesa hasn’t been working for three days now yet you say the website will be back in a few minutes?@SafaricomPLC
What’s happening? pic.twitter.com/F5zTl5BRDU— Boniface Kisina (@KisinaBoniface) June 12, 2023
As we eagerly await communication from Safaricom regarding this matter, it is evident that the current situation is causing significant inconvenience for Mpesa users.
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